Privacy Policy

At Rivaaj Mahel (“Site,” “we,” “our,” or “us”), we value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services (collectively, the “Services”).

By using our Services, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

We collect different types of information to provide and improve our Services, including:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
  • Account Information: Login details (if you create an account).
  • Browsing Information: Device type, IP address, browser type, and how you interact with our Site.
  • Cookies and Tracking: We use cookies, pixels, and similar technologies to improve site functionality, remember preferences, and analyze website traffic.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your purchase, account, or customer service requests.
  • Send promotional emails, special offers, and newsletters (you may opt out anytime).
  • Improve our Site, products, and customer experience.
  • Detect and prevent fraudulent transactions or security issues.

3. Sharing Your Information

We may share your personal data in limited circumstances:

  • Service Providers: Payment processors (Shopify Payments, PayPal, etc.), shipping partners, and IT support providers.
  • Legal Requirements: To comply with applicable laws or legal processes.
  • Business Transfers: If our business is sold or merged, your information may transfer to the new owner.

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

  • Our Site uses cookies to provide a better shopping experience.
  • Cookies help remember items in your cart, save login sessions, and personalize offers.
  • You may disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement reasonable safeguards to protect your information against unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates.
  • Request deletion of your personal data.
  • Opt out of marketing communications.

For any such requests, please contact us at [ info@rivaajmahal.com ]

7. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Services

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their policies before providing personal data.

9. International Users

If you access our Services from outside [Your Country], your information may be transferred and processed in a country different from your own.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted here with a revised “Last Updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [info@rivaajmahal.com]
📍 Business Address: [info@rivaajmahal.com]