Terms of Service

Welcome to Rivaaj Mahel (“Site,” “we,” “our,” or “us”). By accessing or using our website, products, or services (collectively, the “Services”), you agree to comply with and be bound by the following Terms of Service. Please read these Terms carefully before using our Site.

If you do not agree with these Terms, you may not access or use our Services.

1. General Conditions

  • By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

2. Online Store Terms

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site.
  • You may not use our products for any illegal or unauthorized purpose.
  • You must not transmit any worms, viruses, or destructive code.

3. Accuracy of Information

  • We strive to ensure product descriptions, prices, and availability are accurate. However, errors may occasionally occur.
  • We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

4. Products and Services

  • Certain products may have limited quantities and are subject to return or exchange only according to our [Refund Policy].
  • We reserve the right to discontinue any product at any time.
  • All product images are for illustrative purposes; actual colors may vary depending on your device settings.

5. Pricing and Payments

  • All prices on our Site are listed in PKR.
  • We reserve the right to change prices without prior notice.
  • Payments are processed securely through only cash on delivery. 

6. Shipping and Delivery

  • Orders are processed and shipped according to our [Shipping Policy].
  • Delivery times are estimates and may vary depending on location and courier delays.
  • We are not responsible for delays caused by customs, courier services, or unforeseen circumstances.

7. User Accounts

  • You may be required to create an account to access certain features of the Site.
  • You are responsible for maintaining the confidentiality of your account information and password.
  • We reserve the right to terminate accounts that violate these Terms.

8. Third-Party Links

  • Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of third-party sites.
  • You access third-party links at your own risk.

9. Limitation of Liability

  • To the maximum extent permitted by law, Rivaaj Mahel shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services.
  • Our total liability for any claim shall not exceed the amount you paid for the product(s).

10. Indemnification

You agree to indemnify and hold harmless Rivaaj Mahel, its owners, employees, and partners from any claim or demand, including legal fees, made by any third party due to your breach of these Terms or violation of any law or rights of a third party.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of PAKISTAN, without regard to its conflict of law principles.

12. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates to our Site. It is your responsibility to check this page periodically for changes. Continued use of our Services after changes are posted constitutes acceptance of those changes.

13. Contact Information

For questions about these Terms of Service, please contact us:

📧 Email: [info@rivaajmahal.com]
📍 Business Address: [info@rivaajmahal.com]